Legal notice
Legal Info
Distributor: KM CAMERA JAPAN (Sole Proprietorship)
Representative: [Your Name]
Location: Takaoka-cho Hei 463, Tosashi, Kochi, 781-1103, Japan
Email address: kmjapan.exp@gmail.com
Sales price: The amount displayed on each product page (tax included).
Fees other than the product price: International shipping fees (see checkout page).
Payment method and timing:
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Credit card: Charged at the time of billing by your credit card company
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Google Pay / Apple Pay / PayPal: Charged at the time of billing by the credit card registered to your account
Delivery time: Items are shipped within 3 business days from order date (excluding weekends and holidays). Delivery usually takes 3–10 business days, depending on destination.
Method of delivery: Shipped directly to your designated address by Japan Post or DHL.
Returns, defective products, and cancellations:
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If you wish to return or exchange an item due to defects, please contact us by email in advance within 7 days of delivery.
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We do not accept cancellations or returns for customer convenience (e.g., wrong size, wrong order, different from image).
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Returns are not accepted in the following cases:
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Products used even once
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Custom-made or made-to-order products
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Limited edition products
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Products damaged or altered due to customer negligence (including packaging and accessories)
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Items with odors (perfume, tobacco), stains, or cosmetic traces
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Sale items
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Refunds will only be processed after confirmation of the defect.