Legal notice

Legal Info 

Distributor: KM CAMERA JAPAN (Sole Proprietorship)
Representative: [Your Name]
Location: Takaoka-cho Hei 463, Tosashi, Kochi, 781-1103, Japan
Email address: kmjapan.exp@gmail.com

Sales price: The amount displayed on each product page (tax included).
Fees other than the product price: International shipping fees (see checkout page).

Payment method and timing:

  • Credit card: Charged at the time of billing by your credit card company

  • Google Pay / Apple Pay / PayPal: Charged at the time of billing by the credit card registered to your account

Delivery time: Items are shipped within 3 business days from order date (excluding weekends and holidays). Delivery usually takes 3–10 business days, depending on destination.
Method of delivery: Shipped directly to your designated address by Japan Post or DHL.

Returns, defective products, and cancellations:

  • If you wish to return or exchange an item due to defects, please contact us by email in advance within 7 days of delivery.

  • We do not accept cancellations or returns for customer convenience (e.g., wrong size, wrong order, different from image).

  • Returns are not accepted in the following cases:

    • Products used even once

    • Custom-made or made-to-order products

    • Limited edition products

    • Products damaged or altered due to customer negligence (including packaging and accessories)

    • Items with odors (perfume, tobacco), stains, or cosmetic traces

    • Sale items

Refunds will only be processed after confirmation of the defect.